This is a maternity cover contract for 12 months.
The Sales Support Coordinator plays a central role in supporting the successful delivery of sales opportunities, bids, tenders, proposals, and presentations.
Working closely with Sales, Procurement, Project Management, and external partners, the role ensures that all documentation, information, and submissions are completed accurately, professionally, and within required timescales.
The successful candidate will be highly organised, detail-oriented, and capable of managing multiple priorities while coordinating activities across a range of stakeholders.
Main Responsibilities Bids & Tender Coordination
• Coordinate the preparation and submission of bids, tenders, proposals, and RFI responses.
• Review tender documents and specifications to ensure all submission requirements are identified and addressed.
• Maintain tender trackers and monitor progress against submission deadlines.
• Coordinate internal contributions from Sales, Procurement, Technical, and Delivery teams.
• Ensure all tender responses and bid documents are accurate, compliant, professionally formatted, and submitted on time.
• Assist with the production of customer presentations and supporting documentation.
• Support bid review and approval processes prior to submission. Sales & Project Support
• Assist the sales team in preparing quotations, proposals, and project cost documentation.
• Liaise with suppliers and distributors to obtain pricing, product information, and supporting documentation.
• Support project handovers from Sales to Delivery teams.
• Assist with obtaining information and pricing for project variations and change requests.
• Coordinate administrative activities that support the successful delivery of sales opportunities and projects.
Document & Process Management
• Maintain bid libraries, templates, case studies, and sales collateral.
• Manage bid and project documentation within SharePoint and other company systems.
• Ensure documents are branded and formatted in line with company standards.
• Maintain manufacturer, supplier, and partner contact information.
• Continually support process improvements within the sales support and bid functions.
Stakeholder Coordination
• Act as a key point of coordination between internal departments and external partners.
• Build positive working relationships with suppliers, manufacturers, consultants, and clients.
• Communicate effectively with stakeholders to gather and track information required for submissions.
• Support collaboration across Sales, Procurement, Project Management, and Delivery teams.
Reporting & Administration
• Maintain accurate records of bids, opportunities, and submissions.
• Update pipeline and tender tracking systems with the latest information.
• Produce reports and updates as required by management.
• Ensure all bid-related records and documentation remain organised, current, and easily accessible.
Key Performance Indicators
• Timely completion and submission of bid and tender documents.
• Accuracy and quality of sales support documentation.
• Effective management of deadlines and workloads.
• Quality and consistency of document control and record keeping.
• Positive collaboration with internal and external stakeholders.
• Continuous improvement of sales support processes and standards.
Skills, Experience & Qualifications Essential:
• Previous experience in a sales support, bid coordination, administration, or project support role.
• Excellent organisational and time-management skills.
• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deadlines.
• Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Experience using SharePoint and document management systems.
• Ability to work independently and as part of a team.
• Strong interpersonal and stakeholder management skills.
• Professional, proactive, and adaptable approach to work
Desirable:
• Experience within the Audio Visual (AV), Technology, IT, or Workplace Solutions sector.
• Experience supporting tender or bid submissions.
• Knowledge of public sector tender processes.
• Familiarity with project coordination practices.
Core Competencies
• Organisation & Planning
• Attention to Detail
• Communication
• Teamwork & Collaboration
• Customer Focus
• Problem Solving
• Accountability
• Time Management
• Adaptability
• Continuous Improvement