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Mat cover Brand and Insights Co-ordinator

Posted Date - 20/10/2020

pound icon 25000 - 30000

pin icon Buckinghamshire - Remote Working

clock icon Contract

link icon VC084

Are you happy to remote work?

Are you a Marketing candidate looking for a contract or mat cover post?

Do you possess the following skills:-

Educated to degree level pref or CIM qualified or working towards CIM 2 to 3 years’

experience of working in a brand or marketing department

Analytical experience

Prior experience of delivering customer insights

Experience of commissioning market research

Budget management experience

Understanding the Importance of a strong brand

Understanding of the principles of market research

Statistical information and how to present it

Appreciation of the work of a professional body

Analytical ability  and the Ability to build effective business relationships

Effective PC skills including Word, Excel, PowerPoint  and the Ability to use CRM database and create reports

Produce clear written documentation

Excellent communication skills - written and verbal

Teamwork skills /Organisational skills

Photoshop or image editing skills

Analytical thinking /Communication skills /Customer focus/ Interpersonal skills/ Planning and organising/ Concern for accuracy/ Results driven /Technical and professional expertise.

Then we would love you to consider the following brief:-

Produce reports that aids data analysis to better understand audiences and improve marketing activities

Work with external agencies and suppliers to ensure their services support the delivery of the corporate brand strategy and research programme

Provide support to the Brand and Insights Manager on activities and ad-hoc projects as and when required

Ensure the brand is upheld and strengthened in all marketing and communications activity

Manage the production of corporate branded collateral

Manage the image and asset library

Coordinate the delivery of market research that will inform the development of the brand 

mat cover Marketing Campaign Co-ordinator

Posted Date - 20/10/2020

pound icon 25000 - 27000

pin icon Buckinghamshire - Remote working

clock icon Contract

link icon vc085

Are you happy to work for a 12 month period, remote working, for an amazing marketing team of a not for profit organisation? Do you possess the following:- Educated to degree level - pref CIM qualified or working towards it 2 to 3 years experience of working in a marketing department, preferably in a commercial environment Experience of executing integrated marketing campaigns with a particular focus on digital marketing Analytical experience Budget management experience Knowledge of the training and development market Statistical information and how to present it Appreciation of the work of a professional body Able to plan and use digital media effectively Digital Marketing skills:- o Email o Social o Adwords o SEO Ability to build effective business relationships Analytical ability Effective PC skills including Word, Excel,PowerPoint Ability to use Adobe CC design suite Ability to use CRM database and create reports Strong ability to produce clear written documentation Excellent communication skills - written and verbal Well developed teamwork skills Strong organisational skills Negotiation skills Effective presentation skills If you do, we would love to hear from you with ref to the following brief:- Manage and execute on campaigns to support the wider business including new product launches, awareness raising and promotional activity. This includes working as part of a project team where marketing is required. Produce campaign reports Analysis of website analytics and customer statistics Development and delivery of marketing plans Ensure brand and corporate identity is adhered to in any campaign and accompanying promotional material Provide support to Senior Marketing Manager and marketing team Manage the delivery of campaigns to support sales growth of products and services.
Customer Service Desk Manager - on hold

Posted Date - 04/08/2020

pound icon 35000 - 36000

pin icon Buckinghamshire - High Wycombe

clock icon Permanent

link icon vc3771

Want to join a great Tech company and use your excellent credentials to have overall responsibility and ownership for customer service levels and a Service Desk.? Our client seeks only highly experienced Service Desk or Contact Centre experienced Managers. Responsible for high client retention/renewal rates with key duties including:- Future planning - customer service desk strategy and team Responsible for building client relationships - the USP of of the service desk team Processes and procedures - to be drawn up, implemented and updated regularly Tickets - logging, reporting etcworkload management Ensure high levels of customer service at all times Responsible for ensuring constant communication with clients + team to book engineers diaries + bookings Ensure engineers attend site with full knowledge of previous visits, the right kit etc Facilitate the process and implementation - team to provide monthly stats for clients service reviews Manage client escalations process - client quotations process - cost sheets and recording all sales Procurement of replacement hardware Weekly reports on service desk stats - analysis and improvement plan where required Responsible for any breaches in SLA - work with TSM to ensure does not happen Onboard new clients - introductions, assign team, make a good experience /Timely delivery of reports to clients/PM Visit to be scheduled with clients within the required dates Implement customer satisfaction surveys and KPI's to measure service desk performance and client satisfaction Ensure efficiency of the division Pro-actively improve response times - both office and field Attend client meetings as and when required Weekly meeting and report back to Director Regularly (daily) team meets Uniformity of reports and client communication Update CRM systems Adhere to clients SLAs/KPI's for all aspects - rings to answer, follow up, book engineer, reports, FU visit etc
B2B Tech Solution New Business Sales

Posted Date - 27/02/2020

pound icon 35000 - 45000

pin icon Berkshire - Reading

clock icon Permanent

link icon vc4065

Our client is a fast-growing IT infrastructure provider based in Reading.

In the next phase of their growth, they are building a high-performing Sales Team.

They value ambition, drive, commitment, accountability and a commitment to personal and professional development.

As a Sales Executive, you’ll be tasked with contacting prospective clients, speaking to C-Level Executives to explore their needs and explaining the benefits.

Initially you’ll be engaging them by phone. You will then meet with them to consult on their cloud needs. You will be presenting the solution to address the needs you have discovered. Ultimately, you will be contracting them as an customer.

You'll be meeting people from various aspects of a prospective client’s business and must be comfortable communicating across a business’s hierarchy. You’ll need experience in a full 360-degree business-to-business sales environment.

Professionalism and rapport building will be second nature to you. You’ll have a winner’s mentality, coupled with a passion for finding problems and presenting effective solutions.

You'll understand how to influence others and will be comfortable with controlling a process to a positive conclusion.

In turn, they will provide you with a goal-orientated environment, committed to your long-term development both in your career and to your future ambitions.

Our client is a place where you can design and develop a career, matched to your future ambitions. They always support their people through their own growth and challenges.

They encourage an autonomous nature through their core DNA company values.

The offering in return?

  • A competitive salary.
  • Uncapped commission, simple to understand commission, no quibbling.
  • Performance based quarterly and annual rewards.
  • Performance-driven Career progression.
  • Comprehensive training provided by seasoned sales professionals.
  • Plenty of social events.
  • A chance to be part of a dynamic, positive, fast-paced company where the only thing holding you back will be you and your ambitions

 

Telephone Fundraiser - start November

Posted Date - 18/12/2019

pound icon 0 - 0

pin icon Berkshire - Reading

clock icon Temporary

link icon BK2855

Do you have a passion for customer service and fundraising? Are you bright, driven and have an excellent work ethic?

Our Client, a well-known charity, are looking for their next successful Tele fundraiser to work in their fun and buzzy fundraising team in their beautiful offices on the outskirts of Reading.

If you are a highly motivated and enthusiastic individual looking for a fast paced but highly rewarding role then please get in touch. In this exciting and busy role, you will be inspiring others to sponsor this amazing charity and donate on a regular basis.

 

Hours: 10-6 or 11-7pm Salary: £8.21 to £8.72 an hour

 

Key Requirements Previous experience is not essential Strong communication skills with a confident personality Extremely self-motivated Hardworking and enthusiastic Organised Proficient in MS Office (Word, PowerPoint and Excel)