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Service Delivery Asst

Posted Date - 18/01/2021

pound icon 19000 - 20000

pin icon Buckinghamshire - Princes Risborough

clock icon Permanent

link icon vc3917

A vacancy has arisen in a client based in the Princes Risborough location.

This client is the largest professional body of its kind in Europe. They are ambitious, challenging and radical.,

They would like you to join their award winning company with this role:-

If you possess:- Work experience within a customer services role, providing a high level of customer experience, ideally in a busy customer services environment.

A good working knowledge of office IT software, including Excel, Word and Outlook

A working knowledge of maintaining databases Strong communication skills

A concern for accuracy A strong customer focus A mentality for planning and organizing and a results orientation mentality.

The role sees you responsible for providing a high quality and effective administration ensuring smooth information flow amongst all relevant parties and associated work colleagues.

Experience working within a high quality and busy customer service environment is essential along with a good working knowledge of MS Word, Excel, Outlook and CRM databases.

The successful applicant will have excellent written and verbal communication skills, strong customer service skills and the ability to prioritise work to meet deadlines and customers’ expectations.

A high degree of accuracy is also required for this role.

Operations Co-ordinator - SAP

Posted Date - 15/01/2021

pound icon 25000 - 28000

pin icon Hampshire - Hook

clock icon Permanent

link icon vc4072

Our client enjoys a global success and has gone from strength to strength, therefore looks to enhance it's team in Hook

Job title - Operations Co-ordinator with SAP (perm) Salary: £25 - £28k Start: ASAP

Do you have a driven approach, strong interpersonal skills, a process driven mentality and are a strong problem solver? Are you an experienced Customer Service co-ordinator with experience in SAP.

The role:- Liaise between customer, departments, and management, to ensure smooth operations delivery, and risk management reporting.

 Maintain continuity of work operations, and document a weekly summary of reports, reporting past delivery performances, discovering risks, determining continuing needs.

 Day-to-day coordination and management of business operational activities. E.g. invoices and goods receipting

 Monitor, control and manage business operations to meet customer expectations and company goals.

 Coordinate and manage tasks to ensure delivery within timelines.

 Create, maintain, report and develop a weekly and monthly diary of required actions and functions needed to meet all aspects of the business requirements.

 Create and revise systems and procedures by analyzing operating practices.

 Build and maintain strong customer relationship through regular meetings and communications.

 Document and maintain meeting minutes in line with company supplier procedures.

 Evaluate current operational performances to identify and recommend process improvements.

 Provide direction and guidance to internal teams to achieve performance targets.

 Resolve administrative problems by analyzing information; identifying and communicating solutions. Additional roles and responsibilities

 Projects involving requirements for operations support

 Purchasing & sales order ledger administration

 Systems & SAP administration and maintenance

 Change management

International Sales/Account Development Exec

Posted Date - 08/01/2021

pound icon 60000 - 94000

pin icon Berkshire - Remote

clock icon Permanent

link icon vc4026

This is a global Sales/Account Development role.

You will own your own projects and accounts and input into significant strategic thinking of our client.

Please note there is no people management therefore our client are looking for a global account manager/business development exec, not a Sales Manager.

Your operating model will leverage existing in-market permanent and temporary resources based on the business and market needs.

This role will work with/across existing functions via a matrix structure.

You will support and work with Local in-country teams, Group Marketing, Finance and Other functions as appropriate.

You will become the Group’s go-to-person for establishing and executing global relationships.

Please note that in non covid conditions, this role will include travel abroad typically per annum - 7 in europe, 2 in Australia, 2 in USA.

Ideal Candidate: An experienced commercial business development and/or sales professional looking to enhance their CV through gaining significant International experience and exposure to strategic thinking at a Global Group function level.

They will have 6-7 years of experience in national and international account development or management, will be comfortable with managing and analysing customer data, and able to discuss and put together (with support of stakeholders in the group) the commercial documentation framework required for the set-up and execution of global relationships, and drive global execution.

Responsibilities

Deliver the budgeted sales number

Support the Director of New Channel Development in developing and driving the group’s Global Accounts business

Carry out and manage research, data collection and analysis in support of initiatives - refine, manage and own the global database and pipeline

Negotiate global and multi-national agreements , in coordination with the various business units around the world

Manage and create agreement frameworks, launch plans and implementation plans

Join the dots across multiple CRM systems in service of unearthing warm sales leads Support local relationship manager (sales leader) in the markets in pursuit of global opportunities Support in the execution of global account initiatives

Own and maintain global accounts database, monitoring and reporting Influence and drive engagement across the group

Participate in client meetings Work in cooperation with group HQ functions and subsidiaries globally Form a part of the commercial "think-tank" for the group, under Chief Commercial Officer

Ideally from a high price tag rentals background

Key Requirements Graduate calibre

Proven track record of delivery in an international sales environment

6-7 years key accounts international sales / business development experience - prerequisite

Strong analytical skills - commercial, operations, financial

Strong presentation and communication skills, oral and written (English fluency a must)

Selling skills - external and internal Strong data management skills Strong relationship management skills

Strong commercial awareness and understanding of business environments - key to success in this role

Experienced in working directly with senior management teams

Creative, innovative, resourceful, fast learner, independent, gets things done

Comfortable that they 'carry a sales number’ A passion to break through barriers and succeed

Not easily distracted and focused on outputs

B2B Tech Solution New Business Sales

Posted Date - 27/02/2020

pound icon 35000 - 45000

pin icon Berkshire - Reading

clock icon Permanent

link icon vc4065

Our client is a fast-growing IT infrastructure provider based in Reading.

In the next phase of their growth, they are building a high-performing Sales Team.

They value ambition, drive, commitment, accountability and a commitment to personal and professional development.

As a Sales Executive, you’ll be tasked with contacting prospective clients, speaking to C-Level Executives to explore their needs and explaining the benefits.

Initially you’ll be engaging them by phone. You will then meet with them to consult on their cloud needs. You will be presenting the solution to address the needs you have discovered. Ultimately, you will be contracting them as an customer.

You'll be meeting people from various aspects of a prospective client’s business and must be comfortable communicating across a business’s hierarchy. You’ll need experience in a full 360-degree business-to-business sales environment.

Professionalism and rapport building will be second nature to you. You’ll have a winner’s mentality, coupled with a passion for finding problems and presenting effective solutions.

You'll understand how to influence others and will be comfortable with controlling a process to a positive conclusion.

In turn, they will provide you with a goal-orientated environment, committed to your long-term development both in your career and to your future ambitions.

Our client is a place where you can design and develop a career, matched to your future ambitions. They always support their people through their own growth and challenges.

They encourage an autonomous nature through their core DNA company values.

The offering in return?

  • A competitive salary.
  • Uncapped commission, simple to understand commission, no quibbling.
  • Performance based quarterly and annual rewards.
  • Performance-driven Career progression.
  • Comprehensive training provided by seasoned sales professionals.
  • Plenty of social events.
  • A chance to be part of a dynamic, positive, fast-paced company where the only thing holding you back will be you and your ambitions